Jw Marriott Grand Rapids Hotel, Grand Rapids

Overall, my stay was a mix of ups and downs. The restaurant was excellent, and I really appreciated the personalized service. However, the room had its issues, and the service in certain areas fell short of expectations. It was still a good experience, just not as seamless as I hoped.

My stay was at a beautiful hotel with stunning river views, and the room decor was impressive. However, their response to the pandemic left something to be desired, especially with the limited dining options and absence of the Executive Lounge. On a positive note, the cleanliness throughout the hotel was exceptional, and the staff was accommodating.

The hotel offers a fantastic experience with gorgeous river views and spacious, clean rooms. I particularly appreciated the attentive service, making my stay enjoyable. However, I encountered some issues with housekeeping that were disappointing. Overall, the amenities and dining options were satisfactory, but there is room for improvement in certain areas.

I had a great experience at this hotel, especially enjoying the clean and spacious rooms and the beautiful river views. The staff were friendly and offered helpful recommendations, which made my stay even better. However, the dining experience at the hotel restaurant could use improvement, especially during busy times when service was a bit slow. Overall, it was a good value for the price, and I would definitely consider returning.

While the hotel's location near the Grand River is excellent, my recent stay fell short of expectations due to a lack of room cleaning and inconsistent service levels. The amenities were great, but I was caught off guard by the need to manage my own cleaning arrangements despite the premium pricing. Overall, the experience was a mix of beautiful surroundings and frustrating inconveniences.